Expert Contribution

Employee Empowerment

Building Trusting Relationships, Part 2

The reality is that the majority of employees spend more time at work than in their personal lives. If you are in a supportive, healthy, and growth minded environment, your job can be empowering and fulfilling. Who you are in the workplace becomes a defining factor in your identity. But, if your job limits you, does not allow you to grow and has become unfulfilling due to an unhealthy environment, it might be time to learn and apply communication tools to create a place you want to be at everyday. 

There are several coaching strategies you can develop to empower yourself in these situations. 

1) Politely word questions for more clarity. This is a powerful tool with a boss who does not communicate well.

2) Actively listen. This means eye contact, gestures of affirmation, to show you are listening. After all, it takes two to communicate. 

3) Repeat for understanding – I hear you say you would like…is that correct? This validates the conversation.

4) Timely interrupt if the boss is rambling. “Excuse me. I don’t mean to interrupt you but may I have more clarity on…?” 

5) Look for opportunities to give positive feedback to instill powerful communication.

6) Request one on one meeting times to further what you can offer your boss and the work environment. This would entail also being respectful of your boss and his agenda. 

7) Follow up on instructions. This may mean a brief email summarizing what you heard and what the goals are that you plan to achieve from your discussion. (Always proof this email to be certain you are modeling a positive tone). 

8) Figure out your boss’s best communication style. By respecting how your boss prefers to communicate shows your desire to build a strong working relationship.

9) Broaden your resources. If you are still feeling a communication gap, are there other team members who you can work with to bridge that gap? Your ability to create a dynamic team will instill a positive environment.

10) Be honest about the communication problem.

If you are struggling on how to process this information and want an individual consultation, please contact me at It is about empowering your best self. 

By Christina Dalton, MS, PPS, PCC, EYH Life Coach

Christina Dalton is the Principal of EYH Life Coach. She applies her own personal and career transitions along with several degrees and credentials to provide insight and knowledge into the coaching experience. Christina handpicks her staff, all of whom are ICF credentialed and have unique experiences to create invaluable coaching sessions.

About The Author

Life Coach
Christina Dalton
EYH Life Coach

Christina Dalton is the principal Life Coach for Expanding YOUR Horizons. She is credentialed through ICF as a PCC, Professional Certified Coach. She has worked with people in all stages of life; including students, families, new businesses, etc. Christina embodies the passion and enthusiasm for you to reach your FULL professional and personal potential. “Working with us is a wonderful journey in growth fueled by empowerment, passion and execution.”

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